It is extremely important to use the correct informations while you are signing in! Please be sure that you are connecting to right Game Center account. If you can't enter the account with the e-mail address you are now using, it means you do not enter the right address.


To contact with your account properly:

  • Enter the e-mail address that you are using to sync your account.

  • By connecting Apple Support, you can get back your account informations by using a past e-mail address.


Genetic Studios cannot reach to your account informations. We only collect datas as a numerical value. For this reason, to save your account and to reach your informations we need yours and Apple's help.