We're trying to answer your frequently asked questions in our FAQs. Please take a moment to check out these helpful articles. The easiest way is to search by keyword or search by category.

If you have lost your account:

If your account is previously linked to Game Center, Google Play or Genetic ID, you can access your account by logging into your account and opening the game from these platforms.

If that doesn't work, send us a message directly from the link.

If the game crashes or does not load:

Please take a look at the "Popular Topics" FAQ and see how to solve the problem.

If you have any suggestions to us:

We would be pleased to hear your thoughts on the game! Do you have any idea what we can do better? Join us at Reddit and share your ideas with us on the official Genetic Studios Subreddit.

If this is not your case, fill out the Contact Form.

We will try to make you return as quickly as possible!