In-App Purchases

About IAP

How do I find my purchasing history?
To check your purchase history, please follow the guides below: ANDROID 1. Enter payments.google.com, then log in with your Google account which yo...
Tue, 18 Feb, 2020 at 4:30 PM
Cancel, pause, or change a Subscription on Google Play
If you want to stop a subscription you purchased, please follow these steps. But do not forget that you will say goodbye to the privileged world y...
Wed, 26 Feb, 2020 at 4:05 PM
View, change, or cancel your Subscriptions for App Store.
If you want to stop a subscription you purchased, please follow these steps. But do not forget that you will say goodbye to the privileged world y...
Tue, 18 Feb, 2020 at 4:31 PM
My order did not reach to me!
Delivery of orders is mostly immediate, but sometimes it may take some time. If there is a delay, your order might be still in the process of being processe...
Tue, 18 Feb, 2020 at 4:40 PM
How do I turn on and off my In-App Purchases?
Even though playing Genetic Studios games are free to play, you can purchase in-game gold/cash to speed up your progress. This in-game Gold/Cash is being p...
Tue, 18 Feb, 2020 at 4:41 PM
Who is making the processing of my purchases?
We do not do the processing the purchasing as Genetic Studios and we do not claim any right to get the informations about your credit cards.. The reason is...
Tue, 18 Feb, 2020 at 4:42 PM
I want to require a refund. What would I do?
Even though we really want to solve these kind of problems, there is nothing we can do to interrupt this process. Since we don't authorize the paymen...
Tue, 18 Feb, 2020 at 4:57 PM